Terms of service
Welcome to White Saturn, By accessing or using our website www.whitesaturnstudio.com and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
COUNTRY OF ORIGIN
India
ACCEPTANCE OF TERMS
By accessing or using the Website, you affirm that you are of legal age to enter into this agreement, or that you have obtained parental or guardian consent to do so, and that you have read, understood, and agree to be bound by these Terms.
CHANGES TO TERMS
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
APPLICABLE LAW
These Terms and Conditions shall be governed by the laws of India without regard to the conflicts of law provisions. You agree that any and all disputes arising from or relating to the subject matter of these Terms and Conditions, including disputes relating to the validity thereof, and any disputes related to the use of the Services, shall be governed by the exclusive jurisdiction of the courts located in New Delhi, India.
USER ACCOUNTS
(a) In order to access certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
(b) You agree to provide accurate and complete information when creating your account and to update your information promptly if it changes.
(c) WHITE SATURN reserves the right to suspend or terminate your account at any time for any reason, without notice.
COLORS
While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary. A minor variation in colour is not a defect as different screens project the colours differently.
SIZING
The fit of our garments depends on the cut, fabric, and style. Some garments are designed to have a relaxed fit while some garments are consciously styled to be more fitted, in order to accentuate the form. Please review our size guide that details out the exact measurements for your perusal, and we will assist you in selecting the size best suited to you.
ELECTRONIC COMMUNICATIONS
When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.
LINKS
The Site or third parties may provide links to other World Wide Web sites or resources. Because we have no control over such Sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
INTELLECTUAL PROPERTY
(a) All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of www.whitesaturnstudio.com or its licensors and is protected by copyright, trademark, and other intellectual property laws.
(b) You may not reproduce, modify, distribute, or publicly display any content from the Website without the prior written consent of www.whitesaturnstudio.com.
APPLICABLE LAW
By visiting www.whitesaturnstudio.com, you concur that the laws of India, under the jurisdiction of the Delhi High Court, regardless of the principles of conflict of laws, will administer these Terms of Use and any dispute of any sort that might arise between you and www.whitesaturnstudio.com or it's subsidiaries.
PRIVACY AND USAGE OF COOKIES
Your use of the Website is subject to WHITE SATURN's Privacy Policy, which is incorporated by reference into these Terms. By using the Website, you consent to the collection and use of your information in accordance with the Privacy Policy.
For more info, please refer to the Privacy Policy page.
SHIPPING
We offer worldwide shipping and free PAN India shipping. The estimated time to ship will differ depending on the respective delivery deadlines mentioned against each product. Our products are shipped as per the timelines mentioned on the product page.
Sometimes, delivery timelines are subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.
For further assistance, kindly reach out to us at support@whitesaturnstudio.com
DUTIES AND TAXES
All of WHITE SATURN orders are shipped internationally and domestically from our factory in Noida, India to your provided shipping address. The price of our merchandise is inclusive of the VAT. The VAT charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
ORDER CANCELLATION POLICY
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Here is our Order Cancellation Policy to guide you through the process:
After placing an order, cancellation requests may not be accommodated in any circumstances because our team immediately starts processing the order after confirmation.
Cancellation After Shipping: If your order has already been shipped at the time of cancellation request, we are unable to process the cancellation.
Contact Information: If you have any questions or need assistance with cancelling or modifying your order, please feel free to contact our customer support team at +91 7291932739
Policy Updates: www.whitesaturnstudio.com reserves the right to update or modify this Order Cancellation Policy at any time without prior notice. Please review this policy periodically for any changes.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to abide by our Order Cancellation Policy. Kindly contact us at support@whitesaturnstudio.com or on+91 7291932739 for further assistance.
LOSS IN TRANSIT
The Platform shall make all endeavors to deliver defect free products to the purchasers. The Platform does not take title to any returned items purchased by the user unless the item is received by us. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to the Platform 2 days of its receipt. Any communication
received after 2days of delivery shall not qualify for return and the Platform holds the sole discretion to determine whether a refund can be issued.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
In no event shall WHITE SATURN, or its directors, employees, agents, partners, or suppliers, be liable under any contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services:
(i) for any loss of income, loss of profits, loss of contracts, loss of data, cost of procurement of substitute goods or services, or for any indirect, incidental, exemplary, special, punitive, compensatory or consequential loss or damage of any kind (howsoever arising); or
(ii) www.whitesaturnstudio.com does not warrant that this site, it's servers, or e-mail sent from support@whitesaturnstdio.com are free of viruses or other harmful components. www.whitesaturnstudio.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.
CONTACT INFORMATION
If you have any questions about these Terms, kindly contact us at +91 9291932739 or write us at support@whitesaturnstudio.com
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.
